59. In Diversity Competency: Aetna’s Diverse Discoveries Program, women represent ____ percent of management/supervisory positions.
| a. | 50 |
| b. | 10 |
| c. | 64 |
| d. | 90 |
ANS: C
60. The ____ competency includes the knowledge, skills, and abilities to recognize and embrace similarities and differences among nations and cultures and then approach key organizational and strategic issues with an open and curious mind.
| a. | diversity |
| b. | across cultures |
| c. | global mindset |
| d. | connectivity |
ANS: B
61. For a culture to exist, it must be all of the following except:
| a. | shared by the vast majority of members |
| b. | be passed from generation to generation |
| c. | be distinct from decisions and behaviors |
| d. | shape perceptions, judgments, and feelings |
ANS: C
62. Reflected in a society’s morals, customs and established practices, ____ are deeply held beliefs that specify general preferences and behaviors and define what is right and wrong.
| a. | behaviors |
| b. | norms |
| c. | cultural values |
| d. | socialization |
